Yes, in most cases. To comply with our regulatory obligations under the Curacao Gaming Commission licence, full identity verification is required before your first withdrawal. The standard documents accepted are:
- Photo ID: National ID Card (NID), Passport, or Driving Licence
- Proof of Address: Utility bill, bank statement, or official government letter dated within the last 3 months
- Payment Verification: Screenshot or photo of the mobile banking account used for deposits
Documents can be uploaded directly from your account dashboard under Account โ Verification. Verification is typically completed within 24โ48 hours.