If you are experiencing issues loading the 4SIX platform, try the following steps in order:
- Refresh the page using Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to force a full reload
- Clear your browser cache and cookies โ go to browser settings โ Privacy โ Clear browsing data
- Try a different browser (e.g., switch from Chrome to Firefox or Samsung Internet)
- Check your internet connection โ try loading another website to confirm connectivity
- Disable VPN or proxy if you are using one, as these can sometimes block platform access
- Disable browser extensions such as ad-blockers, which may interfere with platform scripts
If the issue persists after trying all of the above, contact our support team via WhatsApp and include a screenshot of the error message you are seeing.