In most cases, identity verification is completed within 24 hours of document submission. During peak periods, it may take up to 48 hours. You will receive an email notification as soon as your verification is approved.
To speed up the process, ensure that:
- All documents are clear, unobstructed, and fully legible
- Files are in JPG, PNG, or PDF format and under 10MB
- Your full name, date of birth, and photo are clearly visible on your ID
- Your proof of address shows your name and address and is dated within the last 3 months
If your verification is rejected, you will receive a clear explanation and the opportunity to resubmit corrected documents.