Recovering your account is quick and straightforward. Click the “Forgot Password” link on the login page and enter the email address associated with your 4SIX account. You will receive a secure password-reset link within a few minutes.
If you no longer have access to your registered email address, contact our 24/7 customer support team via live chat or WhatsApp. Our agents will verify your identity and assist you in regaining access securely. For your protection, do not share your password with anyone, including 4SIX staff โ we will never ask for it.
Yes, your funds are completely secure with 4SIX. We maintain strict financial controls, holding all player funds in dedicated segregated accounts that are entirely separate from our operational funds. This separation guarantees that your balance is always available for withdrawal, regardless of any business activity on our end.
Additionally, all financial transactions are monitored in real time using industry-leading fraud-detection technology. Your account balance is protected by multiple layers of security, and you can request a withdrawal at any time without delays or restrictions.
Absolutely. All data exchanged between your device and the 4SIX platform is protected using 256-bit SSL (Secure Sockets Layer) encryption โ the same standard adopted by global banks and major financial institutions. This means every login, transaction, and personal detail you submit is encrypted and completely unreadable to any third party.
You can confirm the secure connection by looking for the padlock icon in your browser’s address bar whenever you visit 4SIX. We renew and audit our SSL certificates regularly to maintain the highest available security standards.
Yes. Every connection to the 4SIX platform is encrypted using TLS 1.3 protocol, the most current and secure version of transport-layer encryption available. This applies to all activity on our platform โ from account login and bet placement to deposits, withdrawals, and live chat communications.
Our infrastructure is hosted on enterprise-grade servers with 24/7 security monitoring, DDoS protection, and regular independent security audits. We are committed to providing you with the safest possible online betting environment.
Identity verification is a legal requirement under international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. As a licensed betting operator under the Curacao Gaming Commission, 4SIX is obligated to verify the identity of all account holders before processing withdrawals.
This process protects both you and us. It prevents unauthorised access to your account, ensures underage individuals cannot gamble, and safeguards the integrity of all transactions. Your documents are stored securely, used only for verification purposes, and never shared with third parties outside of regulatory requirements.
If your identity documents are not submitted or approved, certain account features will be restricted. Specifically, withdrawals will be placed on hold until verification is complete. You may still be able to place bets and make deposits, but we are unable to process any outgoing payments without confirming your identity first.
We strongly recommend completing verification as early as possible โ ideally immediately after registration โ so that when you are ready to withdraw your winnings, the process is instant. Simply go to Account โ Verification and upload a government-issued photo ID and proof of address.
4SIX supports all major Bangladeshi payment methods, giving you maximum flexibility:
- Mobile Banking: bKash, Nagad, Rocket
- Bank Transfer: All major Bangladeshi banks
- Cryptocurrency: USDT (TRC20 & ERC20), Bitcoin, Ethereum
All deposits are credited instantly. Withdrawals via mobile banking are typically processed within 5โ15 minutes. The minimum deposit is เงณ200 and the minimum withdrawal is เงณ500. There are no fees charged by 4SIX on any transaction.
No. Third-party deposits are strictly prohibited on 4SIX. All deposits must come from a payment account (mobile banking, bank account, or crypto wallet) that is registered in your own name. This is a mandatory requirement under our AML (Anti-Money Laundering) compliance policy.
Accounts found to have received third-party deposits may have their funds frozen and withdrawals suspended pending investigation. If you are unsure whether a payment method is accepted, please contact our support team before making a deposit.
Contact our customer support team immediately via live chat or WhatsApp and provide the following details: your 4SIX username, the transaction reference number, the amount deposited, and the payment account used.
Our compliance team will review the transaction. If the funds were deposited from an account in your name, they will typically be approved after a brief review. If the funds originated from a third-party account, they will be returned to the source and your account may be subject to temporary restrictions. Always ensure you deposit from a payment account registered in your own name to avoid any delays.
A “back” bet is the most common type of bet โ you are backing a particular outcome to happen. For example, backing Bangladesh to win a cricket match means you profit if Bangladesh wins. If they do not win, you lose your stake.
Your potential profit is calculated by multiplying your stake by the odds offered, minus your original stake. For example, a เงณ1,000 back bet at odds of 2.50 returns เงณ2,500 in total (เงณ1,500 profit + เงณ1,000 stake) if successful. 4SIX offers competitive odds across all major sports and markets.
A “lay” bet is the opposite of a back bet โ you are betting against an outcome occurring. When you lay a selection, you are essentially acting as the bookmaker, offering odds to other bettors. If the outcome you laid does NOT happen, you keep the backer’s stake as profit. If it does happen, you pay out at the agreed odds.
Lay betting is available on 4SIX’s betting exchange and is particularly popular in cricket and football markets. It is important to understand your maximum liability before placing a lay bet, as losses can exceed your initial stake. Use the liability calculator in the bet slip to assess your risk before confirming any lay bet.
Brief delays on live betting markets are completely normal and are implemented for important reasons. During live events, odds can change rapidly within fractions of a second. A small delay window (typically 3โ8 seconds) is applied to prevent any single party from taking unfair advantage of stale prices.
This delay protects all users and ensures markets remain fair and sustainable. If the odds change significantly during the delay window, you will be shown the new price and asked to confirm whether you wish to proceed with your bet at the updated odds. This is standard practice across all reputable betting exchanges and sportsbooks globally.
Market exposure refers to the maximum amount you stand to lose on a specific market or selection at any given moment. It takes into account all of your active bets โ both back and lay โ across that market.
Monitoring your exposure helps you manage risk effectively. On the 4SIX platform, your current exposure is displayed in real time within the My Bets section. Setting personal betting limits and reviewing your exposure regularly is an important part of responsible gambling. If you have questions about exposure calculations, our support team is available 24/7 to assist.
During registration, you will need to provide the following information:
- Full legal name (as it appears on your government ID)
- Date of birth (you must be 18 or older to register)
- Email address (used for account communications and recovery)
- Mobile phone number (for account security and withdrawal notifications)
- Country of residence
- Preferred currency (BDT โ Bangladeshi Taka)
All information is stored securely and is never sold or shared with third parties. Providing accurate information is essential โ any discrepancy between your registration details and your identity documents may delay verification and withdrawal processing.
In most cases, identity verification is completed within 24 hours of document submission. During peak periods, it may take up to 48 hours. You will receive an email notification as soon as your verification is approved.
To speed up the process, ensure that:
- All documents are clear, unobstructed, and fully legible
- Files are in JPG, PNG, or PDF format and under 10MB
- Your full name, date of birth, and photo are clearly visible on your ID
- Your proof of address shows your name and address and is dated within the last 3 months
If your verification is rejected, you will receive a clear explanation and the opportunity to resubmit corrected documents.
Opening your 4SIX account takes less than 2 minutes. Follow these steps:
- Click the “Register” button on the top right of the homepage
- Enter your full name, email address, mobile number, and date of birth
- Create a strong password and select your preferred currency (BDT)
- Agree to the Terms & Conditions and click “Create Account”
- Verify your email address via the confirmation link we send you
Once registered, you can make your first deposit immediately and claim your 100% Welcome Bonus up to เงณ10,000. Identity verification can be completed at any time from your account dashboard.
No. Each individual is permitted one account only. Operating multiple accounts is a serious violation of our Terms & Conditions and will result in the permanent suspension of all associated accounts and forfeiture of any balances held.
If you believe a duplicate account has been created in your name without your knowledge, contact our security team immediately at support@4six.bet. We will investigate and resolve the matter promptly. If you simply need to recover access to your existing account, use the “Forgot Password” function or contact live chat support.
Yes. 4SIX warmly welcomes players from Bangladesh and has specifically designed our platform to serve the Bangladeshi market. Our website is fully available in Bengali (Bangla), we support all major Bangladeshi payment methods (bKash, Nagad, Rocket), and our customer support team includes fluent Bengali-speaking agents available 24/7.
4SIX operates under a Curacao Gaming Commission licence, which permits operation as an international betting platform serving players in Bangladesh. All funds are held in BDT and our betting markets focus heavily on cricket, football, kabaddi, and other sports popular in Bangladesh.
Yes, in most cases. To comply with our regulatory obligations under the Curacao Gaming Commission licence, full identity verification is required before your first withdrawal. The standard documents accepted are:
- Photo ID: National ID Card (NID), Passport, or Driving Licence
- Proof of Address: Utility bill, bank statement, or official government letter dated within the last 3 months
- Payment Verification: Screenshot or photo of the mobile banking account used for deposits
Documents can be uploaded directly from your account dashboard under Account โ Verification. Verification is typically completed within 24โ48 hours.
4SIX is designed to run smoothly on virtually all modern devices without any app download required. For the best experience, we recommend:
- Browser: Google Chrome (latest), Safari, Firefox, or Samsung Internet โ all kept up to date
- Mobile: Android 8.0+ or iOS 13+
- Desktop: Windows 10/11, macOS 11+
- Internet Connection: A stable connection of at least 2 Mbps is recommended for live betting and streaming
Ensure JavaScript and cookies are enabled in your browser settings. If you are using a VPN or ad-blocker, this may occasionally interfere with live markets โ try disabling these if you experience any issues.
If you are experiencing issues loading the 4SIX platform, try the following steps in order:
- Refresh the page using Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to force a full reload
- Clear your browser cache and cookies โ go to browser settings โ Privacy โ Clear browsing data
- Try a different browser (e.g., switch from Chrome to Firefox or Samsung Internet)
- Check your internet connection โ try loading another website to confirm connectivity
- Disable VPN or proxy if you are using one, as these can sometimes block platform access
- Disable browser extensions such as ad-blockers, which may interfere with platform scripts
If the issue persists after trying all of the above, contact our support team via WhatsApp and include a screenshot of the error message you are seeing.
In the highly unlikely event that the 4SIX platform experiences unexpected downtime, all active bets remain fully valid. Your bet data is stored on secure, redundant servers and is not affected by any temporary frontend outage.
Once the platform is restored, you will be able to view the full status of all bets placed before the outage in your Bet History section. Any winnings from bets that settled during downtime will be automatically credited to your account. If you believe a bet was not settled correctly following an outage, contact our support team with your bet reference number and we will investigate promptly.
Whether you can cancel or cash out a bet depends on the market status at the time of your request:
- Pre-match bets: Cancellation is available on selected markets while the event has not yet started. Look for the “Cancel” option next to the bet in your Open Bets section.
- Cash Out: The Cash Out feature allows you to settle your bet early for a guaranteed return โ either to lock in profit or limit potential losses. Cash Out is available on most major markets and updates in real time based on current odds.
- Live bets: Once a live bet has been matched and the market is suspended, cancellation is generally not possible.
To access Cash Out, go to My Bets โ Open Bets and click the Cash Out button next to the relevant bet. The amount offered will update automatically as the event progresses.
